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How to manage the members of your organization ? 🤝

Table of contents

💡 This article guides you through the complete management of your organization's members: from adding to deleting, to modifying roles and access.

 

🎯 Add members to your organization

Adding a member to your products and in your organization is easy:

  1. Go to the administration centre
  2. Click on your avatar at bottom left
  3. Click on "Manage Members"
  4. Click on "New member" button
  5. Fill in the email address of the member
  6. Choose the role to be given in the organisation
  7. Add them to the products that seem relevant to you

This gif shows you all the different steps!

 

↔️ On the side of your employees

As soon as you have sent the invitation, an email will be sent to the relevant employee.

  • The sending address is: contact@wttj.co
  • The subject of the email is: Your invitation to access WTTJ services
  • The screenshot below shows what the invitation looks like:

 

Your collaborator will have to accept the invitation, and will then be redirected to the administration centre, which will ask them to accept the T&Cs and confidentiality clauses, and to take note of the products to which the company has given them access.

 

And there you go... that's it 👏 !

✏️ Modify member access and roles

If you have Admin status, you can easily modify the rights of your collaborators:

  1. Access the "Manage members" tab from the icon at the bottom left of the screen
  2. In the "Members" tab, you can :
    Change your collaborators' roles
    Modify product access
    Remove members from your organization

❌ Remove a member from the organization

To permanently remove a member from your organization:

  1. Access the "Manage members" tab from the icon on the bottom left of the screen
  2. In "Members", click on the profile of the member you wish to remove
  3. Select "Remove from organization" in the pop-up window on the right of the screen
  4. Confirm the removal

❓FAQ - Frequently Asked Questions

Q: How many members can I add to my organization?
A: The number of accounts and licenses is unlimited on Welcome to the Jungle Solutions.
Q: Who can add or remove members?
A: Only users with Admin status at organization level can manage members.
Q: What does a member receive when I invite him/her?
A: They receive an e-mail from contact@wttj.co with the subject "Your invitation to access WTTJ services" to confirm the creation of their account.
Q: Can I change roles after adding a member?
A: Yes, you can modify roles and product access at any time from the "Members" tab.
Q: How can a deleted member regain access?
A: A new invitation must be sent from an Administrator.

🆘 If you have any further questions, you can contact us using the support widget at the bottom right, or the contact form at this link