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Reset your password to connect to the Welcome to the Jungle Solutions ATS 💻

Table of contents

    💡 If you are stuck and you can’t log in, this article is for you!

     

    👆 Request a new password

    You've tried everything and nothing works?

    Click on "Forgot your password" and confirm your email address.

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    🗯️ Reset your password

    You will receive an email inviting you to reset your password.

    This email’s object is: “Reset your password":

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    Once you open the email, click on the link, and set a new password!

    We draw your attention to the fact that you will be handling sensitive data! So we encourage you to choose a hard-to-guess password.

    If you use at least 8 characters and combine numbers with upper and lower case letters and even punctuation, your password will be accepted.

     

    ⚠️ If you do not receive the email containing the password reset link:

    • Make sure you are trying to log into the Welcome to the Jungle Solutions ATS and not Welcome to the Jungle. Your account does not exist as a candidate account, That's why you did not receive an email.
    • If you are on the Welcome to the Jungle Solutions ATS, and you do not receive a password reset email, it is possible that the address you entered is different from the one you used on the Welcome to the Jungle Solutions ATS.
    • If you are on the Welcome to the Jungle Solutions ATS, and the address is correct, check that you have clicked on the "I am not a robot" box.

    Finally, if you have followed all these steps, and you still don't receive an email, you can contact a Welcome to the Jungle team member on the chat tool at the bottom right of the page.

     

    🆘 If you have any other questions, you can contact us using the support widget at the bottom right, or the contact form at this link