Are you having troubles connecting to Welcome Kit ? โ›”

Table of contents

    This article will help you reset your password if needed :)

     

    You meet a trouble that looks like a bug on WK ? 

    ๐ŸŽถ R-E-S-C-U-E... Rescue Aid Society ๐ŸŽถ

     

    โš ๏ธ If you see a message saying "The invitation token provided is not valid", this should mean :

    • That you have already logged into Welcome Kit and you don't need to create a new account.
      ๐Ÿš€ Simply click "Log In" (if you have forgotten your password, follow the process set out here to reset it).
    • That the invitation link provided is no longer valid.
      ๐Ÿš€ You should ask an Administrator to resend an invitation.

     

    โš ๏ธ If you donโ€™t receive an email with the password reset link, you might try to connect with the wrong email. If you are sure you haven't make a mistake in your mail, you can contact a member of the Welcome to the Jungle team on the livechat.

     
    โš ๏ธ If you can't connect, and you have an error page, please notify us so that we can investigate and solve the problem. 
     
    If you have any other question, like : changes that you don't see, if you don't find a candidate, if you wish to get some advice...  ๐Ÿš€ Visit this help center