Set up your billing informations

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    ✨  You've filled in your organizational information, your key figures and your company presentation texts? Now it's time to finalize the first phase of your Onboarding by adding your billing information! 


    🏦 The options to finance the subscription

    Payment subscriptions frequencies

    When setting up your subscription, you can choose between two payment frequencies: annual or monthly.

    • Annual payment: the invoice for the full subscription amount will be sent by our finance team and must be paid within 30 days by bank transfer.
      Monthly payment by credit card or SEPA direct debit: we use Chargebee as our monthly direct debit tool.

    When you sign your contract, you can announce your choice to your Account Executive.

    Depending on the frequency you choose, you'll have access to an extra step during your Onboarding! We'll talk about this in more detail in the second part of this article.


    Change your mind during subscription ? 

    If you have chosen monthly billing for your subscription, and would prefer to switch to annual billing during the year, you will need to inform our Finance team of your new choice at this address: .

    ⚠️ Please note that if you have chosen annual billing, you will not be able to change your payment frequency during the year.


    👩🏻‍💻 Add your company's billing information during Onboarding

    Monthly billing options

    ⚠️ This part of Onboarding is only available if you have opted for monthly billing! If you have opted for annual billing, our Onboarding team will share all the necessary information with you by e-mail.

    If you have opted for monthly billing, we will invite you to share your billing information at the end of the first phase of your Onboarding "Configure your organization".


    Here you can select  your billing frequency and payment method and:

    • SEPA direct debit (recommended)
    • Credit card
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    You will also need to enter the contact details of the person or entity to be invoiced and the e-mail address for sending your invoices.

    Once you've completed these fields, click on "Confirm" to finalize the first stage of your onboarding.


    ⚠️ This information is mandatory to finalize your profile and publish it on Welcome to the Jungle.


    Modify billing informations

    If you wish to modify your billing information later on year, you can always access the "Billing" tab in the General Settings by clicking on the icon at the bottom right of your screen:

    Screenshot (84).png


    🆘 Our Care team is here to help if you have any questions! To contact us, click on the widget at the bottom right of this article or on the "Help" button on the platform.